Zuku is synonymous to Internet service provision in the country for both home and business users. The Wananchi group owned company also offers its clients a simple way of confirming the account balances. Here are some of the ways you can confirm your account balance.

Using USSD *502#

• Dial *502# on your mobile phone
• A menu will pop up. Select 2. “Account information”
• Another menu will pop this time to enter 1. “Balance enquiry” then send.
• Select your account
• You will then receive a message detailing your package, expiry date of your subscription, your credit balance and the amount payable.

You can also return to the main menu by pressing 00 at this point.

Another alternative route is requesting for a mini-statement to show you the transactions and balances of your Zuku fibre account.

Follow this process

• Dialing *502#
• Select 2. For account information
• Then select 3. For “Mini-statement”
• Then select your account
• You will be furnished with a breakdown of your latest transactions.

Call customer support

Where to check your Zuku account is not limited to USSD. You can contact Zuku for balance inquiries support@zukufiber.co.ke and you can be furnished with a detailed statement.

You can also call customer care 0205-205-205 to speak to a service agent to assist you with information on your account balance.

If you were wondering how to check your  Zuku account balance, this article surely will come in handy.