How to change your Safaricom Tariff

August 20, 2021 Safaricom

To change Tariff on your Safaricom line will basically mean you either shift from prepaid to postpaid or postpaid to prepaid. To change from prepaid, you dial *456# and join postpaid.

If you are a prepaid user and you are thinking of “How do I change my tariff to Uwezo?”, then worry no more since all prepaid lines are on the Uwezo tariff. Read to find out more about the Uwezo tariff and Zidisha plus.

What is the Uwezo tariff?

This is a prepaid service with the basic rate of KSHs 4 per minute call offered by Safaricom. The Tariff has two categories, on-net time, band, and off-net band.

During the on-net time band, you call KSHs 4 per minute 8AM to 10 PM and KSHs 2 per minute from 10 pm to 8 am. The off-net calling rate is constant at KSHs 4 per minute.

For SMS services you are charged KSHs 1 per SMS on both on-net or off-net. But you can buy SMS bundles by dialing *188# and enjoy on-net SMS service at a cheaper price.

How can I change your Safaricom prepaid tariff?

To change your Safaricom prepaid plan will mean you join a post-pay plan. These are the steps you need to follow.

Dial *456#.
Choose activate/ join post-pay.
Select join postpay.
Choose to join through the web or using USSD.
Choose your preferable monthly plan and you are good to go.

How do I unsubscribe from postpay?

To unsubscribe from post-pay you need to write to advantage@safaricom.co.ke from the registered email to deactivate the post-pay service.

You can also do this from a Safaricom Shop with your original Identification card.

What is Zidisha Plus?

This is a voice bundle that offers you affordable calling rates which can be purchased directly from *485#. This offer is basically for a small or medium sized Business with up-to 30 employees and frequently makes calls.

This service offers discounted calling rates. And the good thing with it is you can buy voice bundles directly from your airtime or M-PESA, buy voice bundles for up to 30 employees, manage accounts from *485#, call China, India, USA, or Canada at discounted rates.

How to buy Zidisha Plus voice bundles using airtime

Dial *485# and select the Zidisha Plus option.
Select buy bundles option.
Select the mobile number /employee you want to buy for.
Pick voice bundle as per bundle type.
Select buy using airtime.
Confirm that you want to purchase the bundles.
You will receive a notification confirmation message.

How to buy a voice bundle using M-Pesa.

Dial *485# and select the Zidisha Plus option.
Select buy bundles option.
Select the mobile number /employee you want to buy for.
Choose voice bundle as per bundle type.
Select buy using M-PESA.
You will be asked to enter your service PIN. If you do not have one, you will be requested to create one by pressing 0.
You will be prompted to enter your national id. You will then be required to enter your desired PIN and confirm.
Confirm you want to purchase the bundle.
You will receive a notification confirming that you have bought the bundle.

How to check your Zidisha Plus balance

Dial *485# and select the Zidisha Plus option.
If you are the one buying the bundles, select option 4: check my balance. A message will be displayed showing your balance for both voice and data, and their expiring dates.
If you are the recipient/ person being bought for, send blank SMS to the number 144. You will receive an SMS showing your balance for voice and data, and their expiry dates.

How to add or remove employees

Dial *485# and select the Zidisha Plus option.
Select add or remove mobile number option
Select your desired action either to add or remove an employee.

To remove an employee

Select the number you want to remove.
Confirm that you want to remove the mobile number.
You will receive the confirmation message to confirm the action.

To add an employee

Enter the mobile number you want to add.
Enter the employee name you want to add.
Upon successful addition, the mobile number and name will be displayed under the manage my employee’s menu.

Conclusion

How do I unsubscribe from the baraka tariff? Unfortunately, this tariff is no longer available. Right now, is either you on the prepaid tariff (Uwezo tariff) or on post-paid tariff. With the guide above, you can easily change your Safaricom tariff. If you have more to be clarified, call Safaricom customer care on 100.

Recent Posts